Vision City Mega Mall Privacy Policy

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Security and Privacy Policy

Vision City Mega Mall

As at 22 August 2022

VISION CITY MEGA MALL GENERAL PRIVACY POLICY

Your privacy matters to us
Vision City Mega Mall acknowledges that Papua New Guinea does not have a law that is dedicated to protection of personal information but recognizes that you place your trust in us by your dealings with us. Hence, Vision City Limited is committed to the protection of your personal information through policies which are based on our moral inclination to repay your trust, subject to the below terms.

Vision City Limited may collect personal and other information in the circumstances set out below, either directly or through their authorised agents and subcontractors. We refer to each of these entities in this policy as “our, “us”, “we”, or “Vision City”.

What personal information Vision City  generally collects and why:

Customers
Vision City  collects information from customers in a number of different ways. These include the following:

  • In connection with competitions or signing up to email or mobile newsletters (while visiting the Mall (“in-centre”) or online), customers provide us with their contact details. Your name and address are automatically entered into our database when you enter competitions. We collect these details to contact competition winners, and to inform customers about events, activities and promotions, both in-centre and as part of our other activities. Customers have the option to opt out from receiving this information.
  • When customers hire mobility aids or other equipment from Vision City, or apply to use certain restricted spaces at the Mall, customers provide Vision City with certain information, including contact information . Vision City collects this information to ensure that there is a record of the hirer and to enable customers to be informed about upcoming events, activities and promotions, both in centre and as part of Vision City ‘s other activities.
  • When customers attend the Mall and car parks under video and camera surveillance. When entering the Mall and car parks, customers’ personal information, car licence plate details and images may be collected by Vision City, and Vision City  may also collect customers’ personal information and images from third parties (for example, the police or retailers) in connection with the management and security of the Mall. This information may be used by Vision City in connection with the management and security of the Mall. This information may be provided to law enforcement and government bodies, Vision City staff and subcontractors, third parties who provide Vision City with services from time to time, insurers and retailers for those purposes.
  • When customers park in our car parks with a ticketless parking system or car locator functionality, customers consent to provide us with their car licence plate details and, in some circumstances, other information including name, email address and telephone number. These details are used for measuring and analysing car parking dwell times and shopper behaviour in order to improve the Mall, for the purposes of providing and managing car parking and related services at the Mall, marketing purposes and also to assist customers to locate their cars including via online and mobile applications.
  • When customers use mobile applications developed by Vision City, or logon to Wi-Fi provided in the Mall or third party applications utilising Vision City ’s infrastructure (including Bluetooth beacon networks), customers provide Vision City with certain information, including their contact details and location. Vision City collects this information to enable customers to be informed about upcoming events, activities and promotions, both in-centre and as part of Vision City ‘s other activities, sponsor and retailer promotions and other activities.
  • When customers purchase, redeem or are provided with Vision City Gift Cards (either in physical or digital form), they may provide Vision City with their contact details. These details are used for card fulfilment purposes and, if customers opt in, to contact customers about events, activities and promotions, both in centre and as part of the Vision City ‘s other activities.

In addition to the purposes set out above, this information may be used by Vision City  in connection with the management and security of the Mall generally, to obtain feedback about a customer’s experiences at a Vision City  shopping centre (including with our retailers), and may be provided to law enforcement and government bodies, insurers, Vision City  staff and subcontractors, third parties who provide Vision City  with services from time to time and retailers for these purposes.

Where you provide information to us in different ways, or we hold information about you, Vision City may connect information provided to us for one purpose, with other information for use for one or more of the above purposes.

Additionally, Vision City also conducts certain online activities through the Vision City  websites and mobile applications, and associated sites managed by members of the Vision City  Group or their subcontractors. The collection of personal information through these activities and information associated with these websites is dealt with in the Vision City Online Privacy Policy, which can be found below.

Retailers

Vision City may collect the following types of personal information from unincorporated retailers, guarantors and other individuals related to retailers during negotiations for, and during the term of, the lease/licence for premises, kiosks and other activations at the Mall:

  • name, address and date of birth;
  • contact and insurance details;
  • IPA registration information;
  • information as to retailers’ financial standing and retailing experience; and
  • other financial and trading information.

Vision City requires this information to evaluate whether to enter into a lease, licence or other agreement with a retailer; to assist Vision City  in the preparation of that document; to manage Vision City ’s relationship with retailers; in connection with the management and security of the Mall; and in order to monitor the performance of the Mall. Occasionally, the information may also be made available to others in connection with these activities, in order for those people to provide services to Vision City or as required by law, as well as to third parties in connection with any transactions involving the ownership of the Vision City shopping centre.

If the retailer provides Vision City with direct debit or direct credit details, Vision City will only disclose those details to Vision City ‘s bank to facilitate the provision of that service.

Additionally, as noted above, the Mall is under video and camera surveillance. When entering the Mall, the personal information and images of retailers and their staff may be collected by Vision City . This information may be used by Vision City in connection with the management and security of the Mall and may be provided to law enforcement and government bodies, insurers, Vision City  staff and subcontractors, third parties who provide Vision City  with services from time to time and other retailers for those purposes. This information is held securely and in a format which is access controlled unless it is necessary to use this information for these purposes.

Suppliers
If you, or a company you work for, supplies goods or services to Vision City, Vision City  may collect personal information about you in connection with the provision of those goods or services, either directly from you or from that company. This information may include your name, date of birth, contact information, and any other information you provide, or provided on your behalf, as part of our induction and compliance processes. This information will be used for the purposes of managing the provision of those good or services.

Employees or potential employees

If you are employed by Vision City, or are seeking employment with Vision City, Vision City  may collect personal information about you in connection with your employment. This information may include your name, date of birth, contact information, and any other information you provide, or provided on your behalf, as part of our induction and compliance processes. This information will be used for the purposes of our recruitment process and, if successful, managing your employment, in accordance with the requirements of the laws of Papua New Guinea. You need to ensure this information is up to date, in accordance with Vision City ’s policies and procedures.

Unsolicited Information

If we receive personal information about you that we did not ask for either directly from you, from someone on your behalf, or through someone on our behalf, and we determine that we could have collected this information from you had we asked for it, we will take reasonable steps to notify you, as soon as practicable, that we have collected your personal information. If we could not have collected this personal information from you (or if you do not agree to us collecting information in this way), we will lawfully de-identify or destroy that personal information. Any unsolicited information provided by you, someone on your behalf or someone on our behalf, will be used for the purposes for which it was provided.

Other information we collect
We may also collect the following information from you:

  • where devices are enabled to connect to, or are identifiable by, in-centre infrastructure (for example, in-Centre WiFi networks or blue tooth transmitter (beacon) infrastructure), we and our third party providers may automatically collect data from those devices including usage, type of device and location and proximity of your wireless device in-centre, centre arrival and departure time, and other data which users consent to us collecting from time to time;
  • audience measurement information collected passively using in centre technologies such as SmartScreen Advertising Units which utilise image processing software to aggregate data such as shopper numbers and demographics. These technologies do not identify individual shoppers, or record or retain images of individual shoppers.
  • the fully qualified domain name from which you accessed our websites, or alternatively, your IP address;
  • device ID number (MAC address);
  • the date and time you accessed each page on our websites;
  • the URL of any webpage from which you accessed our websites or using in-centre WiFi, and the details of any mobile apps you have accessed from a device using in-Centre WiFi;
  • publicly accessible social media posts and any personal information you allow us to collect by linking your account on our website with a third-party social-networking site including but not limited to Facebook, Twitter, or Google+;
  • cookies which track your visits to our web sites;
  • the web browser that you are using and the pages you accessed; and
  • any online applications we have created or operate which you install or access on a mobile device or computer.

We are collecting this information (and may use or hold this information) for the following purposes:

  • so that we can tell which web pages are the most popular and where shoppers spend most of their time;
  • to improve our website, applications or in-centre experiences;
  • for the purposes of and incidental to your use of in-centre Wi-Fi services (if applicable), our mobile apps, online services and gift card services;
  • to measure shopper numbers, characteristics and demographics, and analyse shopper behaviour in order to continuously improve our centres and for use otherwise in connection with our business;
  • to send to you special deals and discounts, surveys and other marketing materials based on your location or known web usage; and
  • for other purposes to which you, either expressly or impliedly, consent to, and for the purposes set out in these terms and conditions, we may provide this information to Vision City Group’s agents, contractors, service providers, joint venture and commercial partners, including owners of the Mall, and regulatory authorities. We may transfer your personal information to others in countries outside Papua New Guinea (including to those that operate our cloud servers outside of Papua New Guinea).

Vision City  Group may use the anonymised data for the purposes set out above and to inform our promotional and marketing strategies, as well as research and profiling purposes including customer demographics, interests and behaviours based on personal information and other information provided to us. This research may be compiled and analysed on an aggregate basis, and we may share this aggregate data with our affiliates, agents and business partners. This aggregate information does not identify you personally. We may also disclose aggregated information in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Vision City  Group may connect information you provide to us for one purpose with other information for use for one or more of the above purposes. If you access or log-in to an in-centre Wi-Fi service, and we already hold other information (both personal or non-personal) that can be associated to you or the device on which you are accessing the Wi-Fi service (including, but not limited to a device ID number (MAC address)), then that information may be linked with personal information we hold about you as set out in this policy, and will be treated in the same manner as the personal information to which it has been linked.

Who collects the information

Personal information collected about individuals (as described above) may be collected by, or on behalf of Vision City and its owners.  Information may also be collected by Vision City on behalf of other people as set out in notices given to individuals, or consents given by individuals, at or prior to the time the personal information is collected.

How your personal information is stored and kept secure

All personal information collected by Vision City is held securely, whether on Vision City ‘s physical files, in Vision City ‘s computer systems or in a database (which may be hosted by Vision City or a third party on Vision City ’s behalf). This information is only made available to Vision City staff on a ‘need to know’ basis and for the purposes outlined above or to other people as outlined in this policy who have agreed to treat that information confidentially. These databases are protected by a firewall as well as host-based security. Your personal information may be transmitted over the internet once it has been stored in a database and may also be transferred across borders to recipients in foreign countries other than Australia and New Zealand, including the United States of America and United Kingdom, and may be stored on servers, using databases or via cloud technology in a number of countries other than Australia and New Zealand, including regions such as the Americas, the European Union and Asia, where doing so is part of Vision City ’s ordinary business practices relating to the storage of data and where permitted by law.

If Vision City ever has a requirement to transmit such data over the Internet (for example, to make an off-site back up) it will be in an encrypted or otherwise secured form. By providing us with your personal information, you consent to these transfers.

Securityholder information is held by the registry in accordance with registry arrangements which require such information to be held securely.

We will use all reasonable endeavours to keep your personal information in a secure environment. However, this security cannot be guaranteed due to the nature of the Internet. These measures are designed to assist in your personal information not being accessed by unauthorised personnel, lost or misused. If you reasonably believe that there has been unauthorised use or disclosure of your personal information please contact us (see below).

All reasonable steps are taken by us to ensure that your personal information held by us is accurate, complete and up to date. If you believe that any of your personal information is inaccurate, please contact us (see below) and we will take all reasonable steps to correct it within a reasonable timeframe.

The electronic environments are monitored by Vision City  Group and third party specialist security monitoring companies. Vision City  Group reviews its security arrangements regularly, and implements improvements when necessary.

Disclosing your personal information
We understand how important it is to keep your personal information private, so we will disclose personal information we have about you only in certain specific circumstances, when:

  • you agree to the disclosure; or
  • we use it for the purposes we collected it; or
  • disclosure is required or authorised by law.

To the extent permitted by law, we may also disclose information about you to:

  • related companies for marketing purposes;
  • the owners of The Mall managed by members of the Vision City  Group from time to time;
  • third parties who provide services to Vision City  from time to time;
  • government agencies as part of our statutory obligations;

or as otherwise permitted by law.

Right of access to and correction of your information

You have rights to access, update and correct your personal information held by us. We will take reasonable steps to ensure that personal information is up-to-date, accurate and complete.

If you wish to access, update or correct your personal information held by us, please contact our Marketing Officer, whose details appear below. 

How long do we hold your information?

We will keep your personal information for only as long as is necessary to achieve the purpose for which we collected it.

VISION CITY ONLINE PRIVACY POLICY

What information we collect and why

When you become a registered user of Vision City’s website (www.visioncitypng.com), or any associated site or mobile application (Site), including when you use services offered by a Site, subscribe to Vision City ‘s Email Newsletters service or shop with Participating Retailers, we may ask for information including:

  • your name;
  • your email address; and
  • in certain circumstances, your telephone number, address or credit card details.

The Site is a Papua New Guinea based website, and it is not intended to provide services residents in other countries and its terms may not be fully consistent with data protection laws in other countries. If you are a resident in another country and you choose to use the Website then you do so at your own risk, and on the terms of the Site. We protect all Personal Information in accordance with applicable Papua New Guinean privacy laws.

On the Site we invite you to:

  • view products from Participating Retailers;
  • shop with Participating Retailers;
  • set up a membership of the Site;
  • subscribe to Vision City ‘s Email Newsletters;
  • purchase Vision City Gift Cards;
  • submit your resume (and other related applicant information including background information) to us for consideration of job vacancies;
  • become a member of, and participate in, an online insights community, and provide comments and insights on your experiences relating to the Mall;
  • tell us about your shopping experiences by completing a customer service survey;
  • tell us about any other matter by contacting us directly; and
  • to deliver targeted ads related to our products and services, personalised to your interest and behaviour using your encrypted data, preferences, engagement and activity on our Website or the Vision City app, or other websites, apps or online platforms that we operate

We collect this information in order to facilitate your access to the Site and the functionality provided by the Site. If you do not provide us with this information, we may not be able to provide you with access to all or part of the Site or functionality offered through the Site. In addition to the purposes set out above, this information may be used by Vision City in connection with the management and security of The Mall and the operation of the Site generally, and may be provided to law enforcement and government bodies, insurers, Vision City staff and subcontractors, third parties who provide Vision City with services from time to time and retailers for these purposes. If you submit your resume to us (including other related information relating to job applications), we will keep it in a database (which may be hosted by Vision City or a third party on Vision City ’s behalf) for consideration of particular jobs that arise within Vision City . We also use this information to send to you special deals and discounts, surveys and other marketing materials based on your location or known web usage.

The Customer Service Survey that you complete will be used to help us improve our services at the Mall, or to improve our Site.

We update the information we hold about you, for example, your resume, when you provide or we receive new information about you. We may connect information, including personal information with other information for use for one or more of the above purposes.

Other information we collect
We may also collect the following information during your visit to the Site and to the websites of Participating Retailers:

  • the fully qualified domain name from which you accessed our Site, or alternatively, your IP address;
  • the date and time you accessed each page on our Site;
  • the URL of any webpage from which you accessed our Site (the referrer);
  • cookies which track your visits to the Site;
  • the web browser that you are using and the pages you accessed;
  • detail of the purchases you make on the websites of Participating Retailers; and
  • if you are a member of our online insights community, we may also collect the above information as well as your postcode, suburb and general demographic information.

We use this information so that we can tell which pages are the most popular and where shoppers spend most of their time. We use this information to improve our Site. We may connect information you provide to us for one purpose, with other information for use for one or more of the above purposes. If this information is linked with personal information we hold about you as set out above, this information becomes personal information and will be treated in the same manner as the personal information to which it has been linked.

How your information is stored
Information held about you (for example, your E-mail Newsletter subscriptions) is held in a database. The database is protected by a firewall as well as host-based security. Your personal data may be transmitted over the Internet once it has been stored in the database and may also be transferred across borders to foreign countries, where doing so is part of Vision City ’s business practices relating to the storage of data and where permitted by law. If Vision City ever has a requirement to transmit the data over the Internet (for example, to transmit your purchase through a payment gateway or to make an off-site back up) it will be in encrypted form. If you provide us with additional information to verify your identity, we will destroy the copies of the documents you provide to us after we have successfully verified your identity.

How you can unsubscribe from the Email Newsletters service
You can choose to unsubscribe from our email newsletters either by clicking the “unsubscribe” link at the bottom of any email newsletter you receive from Vision City. 

There is no fee for this access.

Advertisers and Partners on Vision City Website
Vision City  may allow advertising on its Site from time to time. Once you have clicked on an advertisement and have left the Site, our privacy policy no longer applies. You must read the privacy policy of the advertiser or subsequently visited site to see how your personal information will be handled on those sites. In addition, many business advertisements may be managed and placed on our Site by third-party companies. These “network advertisers” collect non-personal information when you click on or scan one of their banner advertisements. The information is collected using technology, so you may not realise it is being collected. The network advertisers collect this information so that they may show you ads that are more relevant or interesting to you.

On occasion the Site may also provide content that is created by a third-party partner website. In some instances the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances, the information collected is shared between Vision City and our third-party sponsors.

Disclosing your information
We understand how important it is to keep your personal information private, so we will disclose personal information we have about you only in certain specific circumstances, when:

  • you agree to the disclosure;
  • we use it for the purposes we collected it; or
  • disclosure is required or authorised by law.

We may also disclose information about you to:

  • related companies for marketing purposes;
  • the owners of the Mall  or other malls managed by Vision City from time to time;
  • where you place an order to purchase goods or services from Participating Retailers, to Participating Retailers or their agents (such as financial institutions or our courier companies);
  • third parties who provide services to Vision City from time to time, including marketing, insights, recruiting and survey services; and
  • law enforcement and government agencies as required from time to time.

Junk mail or unsolicited email

You will only receive emails from Vision City if:

  • You subscribe to our Email Newsletters service. Our Email Newsletters will keep you informed of the latest offers, current promotions and specials at the centre(s) of your choice and also Media Releases, Annual Reports and Financial Reports from the Vision City Corporate site. If you no longer wish to receive Email Newsletters, you may unsubscribe either by clicking the “unsubscribe” link at the bottom of any email newsletter you receive or by going to the relevant unsubscribe link set out above;
  • Someone nominates you to receive a page from the Vision City Site. The email will be sent to you on behalf of that person. You will not receive subsequent e-mails from us, because Vision City will not record your e-mail address, unless you proceed to sign-up to one of our services, like Vision City Plus, and / or for ongoing communications from us;
  • You request information about our services when you choose to contact us. You will not be added to a mailing list of any kind and will only receive e-mail in the matter that you have contacted us about;
  • You provide your details and request that we contact you when you send us your resume or when you complete our customer service survey; or
  • They are otherwise relevant to the reasons for which we hold your email address, where we are permitted to do so by law.

What is a cookie and what are they used for?
A cookie is a text file placed into the memory of your computer by our computers. A copy of this text file is sent by your computer whenever it communicates with the Vision City website. Vision City  uses cookies to identify you between multiple visits, to better understand how the Vision City website is used, and to provide you information which may be of interest to you based on your previous visits to Vision City website and to provide targeted advertising to you (including through adservers and other third party advertisers) when you visit Visions City website and certain other websites where advertising is found from time to time. We may provide the information we gather from cookies to third parties for these purposes and for other purposes connected with Vision City Website.  If cookie information is linked with personal information we hold about you as set out above, this cookie information becomes personal information and will be treated in the same manner as the personal information to which it has been linked. If you do not want adservers or other third party advertisers to use cookies to provide you with targeted advertising, we suggest you use an opt out mechanism available on the internet.

You do not have to accept cookies and you can set up your browser to notify you when you receive cookies. This will give you the opportunity to decide whether or not to accept the cookies. If you choose to disable cookies, you may not be able to access certain features of the website.

GENERAL

Tips on sending us information
While we do all we can to guard your privacy, no data transfer over the Internet is 100% secure. When you share your information with us, it is at your own risk. There are ways you can help maintain the secrecy of your information:

  • always close your browser when you have finished your user session; and
  • ensure others cannot access your personal information and emails if you use a public computer.

If something goes wrong

Please contact us by email or by phone, if you believe:

  • someone has gained access to your personal information by mistake;
  • we have breached our privacy obligations or your privacy rights in any way; or
  • you would like to discuss any issues about our privacy policy.

We will try to satisfy any privacy questions that you have and correct any errors on our part. If you still have concerns please contact our -Marketing Officer by email to  marketing@visioncitypng.com 

Changes to our privacy policy
This privacy policy relates to our current privacy standards. We may vary our privacy policy from time to time. We will notify you of any changes by publishing the latest policy from time to time at www.visioncitypng.com 

Vision City  Group Contact Details
Please contact Vision City ‘s Marketing Officer or your centre manager if you believe:

  • someone has gained access to your personal information by mistake;
  • we have breached our privacy obligations or your privacy rights in any way; or
  • you would like to discuss any issues about our privacy policy.

You can contact Vision City ‘s Marketing Officer by:

Email:   marketing@visioncitypng.com
Post: 
Marketing Department, Vision City Mega Mall, PO Box 888, Port Moresby National Capital District, Papua New Guinea

Vision City Gift Card Privacy Statement

As at 30 August 2022

Vision City, through the Vision City Gift application (the Vision City App), collects your personal information to:

  • establish a profile of you;
  • give you access to membership services;
  • send you communication about Vision City services and benefits, events and offers;
  • allow you to activate and manage Vision City Digital and Physical Gift Cards; and,
  • make our communications to you as relevant as possible.

Vision City may also share personal information with our service providers who provide services to you through your Vision City Membership. These services include:

  • processing of payments relating to goods and services;
  • issuing and processing Vision City Digital and Physical Gift Cards and related transactions;
  • settling of transactions with financial institutions;
  • provision of payment gateways;
  • delivery of goods and services;
  • checking for or preventing unauthorised or fraudulent transactions;
  • delivering you relevant benefits when you are in a Vision City Shopping Centre; and
  • facilitating logging in to your Vision City Card Membership through third party social accounts, like Google.

If you have any questions or would like further information about the collection of your personal information, you can contact us at  marketing@visioncitypng.com.

  1. THE INFORMATION WE COLLECT
    1. Profile information
      We collect personal information about you when you create your Vision City Card Membership or update your details via the Vision City App.

      The type of information we collect includes your email address, and it may also
      include, your name your vehicle’s number plate, payment details, mobile phone number and the preferences and settings you enable for your Vision City Card Membership.

    2. Information relating to your use of the Services
      We may collect additional personal information during your use of the Vision City App. This includes:

      1. Location information
        Where you have authorised the Vision City App to access location services on your mobile device and when the app is open, we use geo-location to collect location information in the following circumstances:

        • Each time you use the Vision City App to activate and add a Vision City Gift Card to your mobile wallet, we use location services to check where you are in Papua New Guinea. This is because we do not allow the activation of
          a Vision City Gift Card outside of Papua New Guinea. We do not collect or store your specific location when performing this check. For further information in this regard please send us a request via Support.
        • When you use the Vision City App to check your parking time and set a parking reminder. This is because we need to know which the exact location you are in, so we can display your vehicle entry time and send you parking reminders.
        • If you have enabled location services and we can determine that you are in Vision City Shopping Centre, then we also collect your location within the Centre. If we determine that you are not at a Vision City Shopping Centre,
          we use your location to inform you of your nearest Vision City Shopping Centre. We do not store your specific location when you are not at a Vision City Shopping Centre. If you are not at a Vision City Shopping Centre,
          then you may continue to use the Vision City App, however some functionality may not be available.
        • If you have enabled location services, we may use your location to communicate with you about services and benefits, events and offers that we think may be of interest to you.
        • Where you have otherwise enabled your mobile device to connect to, or be identifiable by, other in-centre infrastructure (for example, in-centre WiFi networks or blue tooth transmitter (beacon) infrastructure) outside the Vision
          City App, we may also combine the location information you have consented to be collected through those other sources with location information collected through the Vision City App for the purposes set out in 2.1.3 and
          2.1.4. We also use this information to improve the location-based services provided to you.
        • When you are entering a competition with eligibility criteria that requires you to be in Vision City to enter, we use your location to confirm that you are in Vision City.
      2. Usage information:
        We collect information about how you use our services as a Vision City Card Member to review and continuously improve user experience. This includes when and how long you use any of our services in a Vision City
        Shopping Centre. It also includes when you access the Vision City App, the App features used, or pages viewed, App error reports, and other system activity.

        If you have activated a Vision City Gift Card, we also collect transaction
        information made with the card, including the retailer and cost of each transaction. This is to display your transaction history, for accounting purposes and investigate any payment discrepancies.

      3. Device information
        We collect information about the devices you use to access the Vision City App, including the hardware models, operating systems and versions, and mobile network information to review and continuously improve
        user experience.
  2. PERSONAL INFORMATION
    1. We are collecting this information (and may use, disclose or hold this information) for the following purposes:
      1. to Operate and administer the Vision City Card Membership program. This includes providing it to third parties who provide services to us in connection with your Vision City Card Membership.
      2. to Communicate with you about services and benefits, events and offers that we think may be of interest to you and in connection with your Vision City Membership, including surveys about your visits to the Mall and experience with
        the Vision City member program App;
      3. to use your encrypted data, preferences, engagement and activity on our Website or the Vision City app, or other websites, apps or online platforms that we operate to deliver targeted ads related to our products and services, personalised
        to your interest and behaviour. To opt out of any advertising on a third party platform, you can choose to hide or control advertising preferences in your account settings on each platform directly. Please refer to FAQs for more
        information.
      4. to provide other third party-provided data sets in order to form an understanding of how you use our services and Centres to optimise and personalise your experience;
      5. to securely share information about you to the owners of Vision City from time to time for use in connection with their internal business purposes, including promoting and marketing their goods and services. They may also disclose
        aggregated data to their respective business partners for such business purposes;
      6. not to share information about you as an individual with our commercial partners, but we may share information about groups of people who visit our Centres and what they do in our Centres with our retailers, commercial partners and
        brand partners, for business insight purposes;
      7. If you have agreed to receive marketing and promotional offers, we will send you information about the Vision City Card Membership program, including Member benefits and targeted offers from Vision City and our commercial and brand
        partners;
      8. to optimise and personalise your experience, including through Our website, the Vision City App, the marketing communications you agree to receive, and when you visit Vision City;
      9. to comply with our legal, audit and reporting obligations where required or authorised by law;
      10. to respond to feedback, queries and complaints regarding your Vision City Card Membership or the Vision City App;
      11. to comply with any other purposes to which you consent;
      12. to process and administer your participation in our promotions or competitions (including contacting you if you win, or disclosing details of winners to relevant authorities, if required by law); and
      13. to provide you with supporting services and functions related to your activity and account, such as saving items in cart, maintaining a wish-list or sending brand, product and browser notifications.
    2. From time to time we may send your data to recipients located overseas, including members of Vision City located within Papua New Guinea and Malaysia.
    3. may opt out of receiving communications and notifications in relation to your Vision City Card Membership and the Vision City App at any time by updating your account settings in the App or by visiting  https://www.visioncitypng.com.
    4. may cancel your Membership at any time by updating your account settings in the App or by sending us a request via marketing@visioncitypng.com
    5. Following cancellation of your Membership, Vision City may continue to retain certain data in relation to you and your Membership (including personal information) for financial reporting, audit and other legal and regulatory compliance purposes (for example with respect to any Digital Card that is associated with your Membership).